In Safe Hands
A gambling lineup without player protection is like a car without brakes or seatbelts.
Nowadays, no one would drive without these safeguards, although not having them does not necessarily mean things will go wrong. On your Tipico account, you can set deposit, loss, and betting limits that help to keep you safe – just like seatbelts, airbags, and brakes.
Account Tools
The LUGAS limit restricts your total monthly deposits across all licensed providers in Germany, and you are required to set this limit when you register. The maximum limit is € 1,000.00. While an additional approval process is required to be able to raise the LUGAS limit beyond this, you can lower your LUGAS limit at any time. If you have already set a LUGAS limit with another provider, you can simply keep it. In addition to the LUGAS limit, you can also choose to set daily, weekly, and monthly deposit limits that apply only to your Tipico account.
In addition to the LUGAS limit, you can also choose to set daily, weekly, and monthly deposit limits that apply only to your Tipico account.
With betting limits, you can decide how much you want to bet per day, week, or month. Winnings during this period do not factor in this calculation.
With loss limits, you can define how much you are willing to lose per day, week, or month. In this case, winnings are factored in.
With the self-exclusion feature, you can block access to all your gambling accounts with all licensed providers in Germany for 24 hours. Your exclusion will be registered in the OASIS database. Once this exclusion period expires, you are automatically given access to your accounts again. On mobile devices, the self-exclusion button is located at the bottom of the page; on desktop, it appears on the right, just below the betting slip.
The self-test helps you to better assess your gambling habits. It includes nine questions, is anonymous, and your responses are not saved.
Exclusion Options
OASIS player exclusion allows you to block all your gambling accounts with all licensed German providers. If you do not specify a duration, the standard exclusion period is 12 months. Alternatively, you can choose a minimum duration of 3 months. After your exclusion expires, you can request to have it lifted. This request will be reviewed, but reactivation is not guaranteed. The OASIS player exclusion system is managed by the Darmstadt Regional Council. Full information is available at this link.
If you have a customer card, you can request player exclusion in person at any of our shops. Player exclusion also includes a ban from entering our shops.
* Note: Player exclusion is a first step, but rarely an actual solution to gambling-related problems. Therefore, we strongly recommend seeking additional anonymous counselling through a support organisation.
You can find more information about pathological gambling and prevention here.
Principles for Safe Gambling
To ensure that betting remains exciting entertainment and does not lead to problems, we encourage you to adhere to the following principles:
It is important to be honest with yourself. If you find it difficult to follow these principles or any of the individual points, we recommend contacting our player protection team or seeking professional help.