Regulatory Oversight
Tipico is subject to strict regulatory oversight to ensure that all games are conducted fairly and transparently at all times, that crime, corruption, and money laundering are effectively prevented, and that minors and particularly vulnerable individuals are properly protected.
The companies within the Tipico Group hold official licenses issued by the Joint Gambling Authority of the German federal states (Gemeinsame Glücksspielbehörde der Länder, see whitelist ) for offering online and stationary sports betting, as well as virtual slot games in Germany.
Account Security
To protect both our customers and ourselves, we set great store by the technical security of our IT infrastructure. This we do not only to provide you with uninterrupted access to our services around the clock, but also in order to safeguard our systems against unauthorised access. As part of this effort, Tipico undergoes annual external audits to verify compliance with ISO Standard 27001 (information technology requirements – safety procedures – information security management systems).
Just like Tipico, you can also help to protect your gambling account by taking a few simple steps to prevent unauthorised people from accessing your betting account:
- Always log out before leaving your computer. This helps to prevent access by third parties.
- Never share your gambling account, credit card, or bank account details.
- Do not store your username, password, or payment information at all – or keep them well protected if you do.
- Create separate user profiles and passwords for everyone using a shared computer. This prevents accidental access to personal information and programmes.
- Do not save passwords and avoid using the auto-fill feature.
Protection of Minors
Minors as an at-risk group
The law strictly prohibits minors from participating in gambling. Numerous studies have shown that the rate of gambling-related problems is significantly higher among minors although only a small number of them use gambling products. It must therefore be assumed that safe and risk-free engagement with gambling is not possible for minors. For this reason, Tipico has implemented strict policies in this regard.
Tipico’s Guidelines
Tipico prohibits minors from engaging in any type of gambling. The registration of individuals under the age of 18 with Tipico constitutes a violation of our terms and conditions.
In our betting shops, minors are prohibited from even entering the premises. This also applies when they are accompanied by adult siblings or legal guardians.
We take our responsibility in this matter very seriously and carry out ID checks through trained staff. Online registration is also restricted to adults only. Any winnings obtained by minors who use our services illegally are void.
Parents who suspect that their child has gained access to a betting account and is using their or someone else’s identity to place bets should report this concern to our customer service team immediately.
Tips for Parents
Parents have a special responsibility. It is their duty to ensure that minors do not gain access to a gambling account – even if they have parental consent. So with this in mind, please follow our account security information carefully.
Access to gambling websites on a computer can be restricted using filtering software. Such software can be installed on computers and, in some cases, also on mobile devices to block access to gambling-related websites. It can be used to limit access to a specific individual or a specific group of individuals by setting passwords. This makes the content available only to authorised users.
Here are some examples of filtering software that can be used to restrict access to gambling:
* Please note that Tipico accepts no liability for the effectiveness or functionalities of these programmes. These software options are provided solely as examples of possible applications. In addition, a wide range of similar products can be found online. Please ensure you fully understand how a filtering programme works before installing it. Also note that both free and paid versions of such filtering software are available.
Privacy
Tipico is committed to processing your personal data in a lawful, transparent, and secure manner, and only to the extent necessary.
Only the data about you that is necessary for communication, for providing our services, and for fulfilling our related legal obligations is collected. Your personal data will be used solely for these purposes and stored only as long as required or prescribed by law. Your personal data will be collected only when doing so is permitted in accordance with the European General Data Protection Regulation.
In addition, your personal data is protected by technical and organisational safeguards during collection, processing, and storage, preventing unauthorised access, disclosure, alteration, destruction, or loss by third parties.
You can find more information about when and how we collect, process, and store your personal data in our Privacy Policy .